One of the most helpful tools for monitoring glucose levels is the Dexcom Follow App. Like any contemporary piece of technology, it has a few flaws that might manifest when anything goes wrong, which we refer to as common Dexcom problems. While many things may go wrong, just roughly 3 of them occur often. Let’s get right into it.
- False Low Dexcom Follow App
If your glucose levels drop to an uncomfortably low level, the Dexcom Follow App will notify you automatically. However, there are several reasons why it can provide a false warning. This seems to occur more often when the person is sleeping. As a result, we can confidently conclude it’s a compression problem where you’re pressing down on the gadget, and it pushes against a muscle.
So, if you can, avoid lying on it. If not, you may disable Bluetooth, mute your phone using headphones, or do whatever else to silence the alarm for the night. Medication is also a prevalent cause of this problem. Certain medications may cause false lows and false highs by interfering with digestive fluids. So pay attention to when the false alert occurs and when you take your medications. It isn’t even a false alarm in that regard. To be cautious, though, consult a specialist.
- No readings
One of the most typical Dexcom faults is not receiving any readings for an extended period. If you haven’t received anything in at least 20 minutes, there’s a strong likelihood that something is wrong with the setup or there’s a technical problem. Long distances or things that impede transmission are the most common causes.
When it comes to range, Bluetooth isn’t the greatest. You won’t be able to go too far away from your Dexcom-connected smartphone, wristwatch, or another gadget without losing the signal. So, if that’s the case, either wait for your device to reconnect to Dexcom or manually deactivate and reactivate Bluetooth.
- Loss of Signal
To connect to your device, Dexcom utilizes Bluetooth. The term here is “close-range,” since signal loss owing to long-range connection is one of the most prevalent Dexcom faults. A Dexcom Follow App, like any other Bluetooth device, can only remain connected for a certain amount of time and can only resist a specific number of items before losing connection.
So, more often than not, the Dexcom signal loss issue is caused by being too far away from your phone/watch or having too many obstructions in the way, such as furniture, walls, or other similar objects. If you’re close to your device and still lose signal, it may be due to water after a bath or a swim in the sea. This problem may also occur if you sleep on top of the sensor. However, you’re likely to receive a false low reading more frequently than not.
We hope you understood the problem and now you can fix them easily.