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How to fix Genshin Impact Error Code 31-4302 on mobile?

Genshin Impact is a fairly popular RPG game on both PC and mobile. Do you know what’s more popular? Well, the bugs and errors in Genshin Impact. Yes, there are numerous bugs in the game that often ruin the experience of players. One such is Error Code 31-4302 in Genshin Impact which is usually encountered by players while playing the game on mobile. So, is there a fix to this? Yes, there is and we are going to be sharing all the details about the same. Here’s everything you need to know.

Well, Error Code 31-4302 in Genshin Impact usually occurs when the game is launched. A message pops out saying- “Genshin Impact encountered a problem while loading game data, please log in again”. Although it seems that this is a server-side issue, many have reported that following simple workarounds have fixed the issue for them. So, we have featured all the workarounds that might be enough to fix this error for good. Now, without any further ado, let’s get right into it.


How to fix Genshin Impact Error Code 31-4302 on mobile?

Fixing game errors on mobile is not a tough task if you know what to do. So, follow the given instructions and you should be able to access the game in no time.

1) Check Server Status of Genshin Impact

Since the game is unable to load game data, it might be because the game servers are down. So, whenever you are facing this error, always make sure to check Genshin Impact servers. If the servers are down, then wait for some and then try launching the game.

2) Update the game

If there are updates pending for Genshin Impact, then you might encounter this error. So, head to the Play/App Store and download updates for the game, if available.

3) Clear Game Cache

Head to the Genshin Impact icon on your phone and long-tap on it. Now, select the App Info option and head to the Storage setting. Here, you will find the Clear Cache option. Tap on it and then launch Genshin Impact to check if the error is fixed.

4) Change your internet connection

You can try switching your internet connection if you are encountering this error. Switch to mobile data if using wifi and vice versa. This should fix the error for good.

5) Use VPN

If you are unable to access the game, then try using a VPN. This has worked for some players so it is worth a shot.

6) Restart the game

You can also try restarting the game on your mobile device while encountering this error.

7) Reinstall Genshin Impact

If none of the above-mentioned methods work, consider reinstalling the game. After a fresh install, the error should be fixed.

Well, now you know how to fix the error code 31-4302 in Genshin Impact. For more such guides, make sure to visit Vabsaga daily.



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