Most video games and software in general are prone to errors despite efforts by developers to ensure every fan enjoys smooth gameplay. The good news is, most of these can easily be fixed by users. Talking of issues, as popular as Pokemon Go is, it isn’t immune to errors and glitches. If you have been looking for information on how to fix the Error 25 ‘Pokemon could not be found’ issue in Pokemon Go, you have arrived at the right place.
Pokemon Go Error 25 usually pops up when a player is trying to capture a Pokemon that has already been caught with Pokemon Go+. In some instances, it occurs when the Pokemon caught does not match the one being displayed. Whatever the cause, here are ways to rectify the issue.
How to Fix Pokemon Go Error 25 ‘Pokemon Could Not Be Found’
Here are the steps you can take to resolve the issue. Some of these steps may not work for you, which is why we recommend you try them one at a time till you settle on what works for your situation.
Step 1) Restart your Device
This step resolved the issue for most players and rebooting is generally known to overwrite glitches and errors. This will rule out the possibility of the error coming from a glitch in your device. If this does not work, try the next step.
Step 2) Log out of the Game
This is an official solution to Error 25 in the game. Here’s how to go about it.
- Navigate to the main menu of the game and tap ‘Log Out’ at the bottom of the screen.
- Then close the game and restart your device.
- Launch the game again and sign in, then confirm the issue has been resolved. If the issue persists, go over the step once more without restarting your device.
Step 3) Contact Support
If these steps do not work, we recommend you contact Pokemon Go support and explain the issue to them. They will help resolve the issue if it is peculiar to your account, and you might get some valuable tips too.
Step 4) Access your Journal
As for a Reddit user, accessing the Journal menu after launching the game has fixed the error for them. So, all you need to do is open the Journal and wait until it is fully loaded and exit it. Now, head back to the overworld and the error should be fixed.
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