Out of the many PS5 bugs and errors, one of the most detrimental ones is the black screen. Now at times, it’s solvable by just booting the PS5 in Safe Mode. However, some users have reported instances where they are not able to boot the console into Safe Mode. This is a particularly difficult issue since you are unable to access anything.
When it comes to finding reasons why this issue occurs, we don’t have any solid answers. Errors like ce-100002-3 or ce-10005-6 are almost always due to software issues. But this one, in particular, can be due to software or hardware-related problems. And so we have prepared this guide to help users who are facing a black screen with no safe mode on their PS5.
PS5 black screen with no safe mode issue: How to fix it?
Change HDMI cord –
As the PS5 doesn’t have a Display Port it uses HDMI to transmit audio and video data. The built-in HDMI 2.1 port can be used to connect to Televisions and Monitors. You might have done this too. As you can see the HDMI is very important here. Now, if your HDMI cable stops working, it will lead to a black screen. So, before you try other methods, it’s best to check if the HDMI cable is working properly by using another one.
Do a power cycle –
You can also try doing a full power cycle. First, turn off the PS5 by holding the power button. When it’s switched off, remove the plug from the socket. Wait for about 20 minutes or so. This helps in draining the power of the circuits in the console. After the said wait time, plug the power cable back in and start the console.
Connect to a different display –
The problem can be with the display itself too. Whether you are connected to a monitor or tv, the PS5 will show a black screen if the display starts to malfunction or is just not compatible with the console. Just connect your PS5 to a different monitor or television and see if the issue persists.
Unplug other devices from the Display HDMI slots –
If you have too many devices plugged into the HDMI slots, it’s better to remove them and just keep the PS5 plugged in. Many users have faced the black screen issue when they have other devices connected along with the PS5. Try this and see if you still have the issue.
Contact Support –
Now, if nothing else works it’s more than likely that the problem is with the console. It can be a busted GPU, malfunctioning circuits, and so on. Unfortunately, in this case, you can’t do anything other than contact Sony or the seller to replace the unit.
We hope that this guide has helped you in solving the black screen with no safe mode issue on PS5. If you are facing a something went wrong error on the PS5, check out this article. Don’t forget to bookmark us to get the latest on gaming and tech. Game on!!