Sony’s new iteration of its PlayStation console – The PS5, saw its launch in the year 2020. It’s a much better and bigger package than its successor PS4. And one thing new hardware always brings with itself besides performance is bugs and errors. The ce-100002-3 error is one of the many issues PS5 brought.
Almost in all instances, users face this error when trying to update an application. Now it is nearly impossible to give one main reason behind why it happens so. Consoles and PCs are a jumble of complex hardware and equally complex software. Nonetheless, we have this guide for you which will help you in solving this ce-100002-3 error on your console.
PS5 error ce-100002-3: How to fix it?
Update the console –
If you haven’t updated the PS5 in quite a while, it will lead to you facing this kind of problem. Software updates, especially for consoles, help keep them in their best state software-wise. Keep a console not updated long enough and the overall performance stability will go down.
To update the PS5, go to Settings > System. Next, click on System Software and then on System Software Updates and Settings. Let your console update and restart.
Reinstall the game or application –
In case you are still facing the ce-100002-3 error, try reinstalling the software which is causing the issue. Just select the options button for the app or game, and choose delete. Once done, redownload it and install it.
Restart the console –
This fix is very simple and quick. You just have to turn off the console by holding the power off button for three seconds. Once the PS5 is turned off, unplug it and wait for about one-three minutes max. Plug the console back in and turn it on. See if the error still shows up.
Restart in Safe Mode –
If nothing else works, try this one. The Safe mode like on any other device, lets you start with only basic functions active. Do note that you will need to have the PS5 controller on hand and plugged into the console with a USB cable. Safe Mode doesn’t let you connect the controller wirelessly.
First, turn off your PS5. Next, hold the power button for seven seconds until you hear a second beep. The first one will come after three seconds and the second one after seven. After that, connect your controller and press the PS button on it. You are now in Safe Mode.
Check your internet speed and connectivity –
As said earlier, the error in most cases occurs due to the console failing to update an application. Without a good internet speed, the PS5 will be unable to download anything properly. Try checking the speed of your internet connection. And if you have an ethernet connection to the PS5, see if you can connect it using a different cable.
Check Storage Space –
Consoles are notorious for having a limited amount of storage space. PS5 itself comes only with 825 GB of internal storage. And of that 825 around 157 GB is allocated to the system applications and other stuff. This leaves you with something about 667 worth of space. As you can see that’s pretty low if you have four-five AAA games installed.
Low storage will lead to a myriad of system errors and bugs, including this one. One thing you can do is back up some of your data on the cloud. Although you need to be a PlayStation Plus member to get access to cloud storage. To check your storage, go to Settings > Storage. If it’s nearly full, it’s time to take some hard decisions and delete some files.
We hope that this guide has helped you in knowing how to fix the ce-100002-3 error on your PS5. If you want to know how to fix the PS5 something went wrong error, check out this article. Don’t forget to bookmark us to get the latest on gaming and tech. Game on!!