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PS5 mic jack not working: How to fix it

The PS5 has been doing great as stocks are back to regular since it launched in 2020. Both Xbox and PlayStation are now in the ninth generation while the Switch remains firm in the eighth. Although the PS5 is much more powerful and efficient than its predecessor – the PS4, it still is full of errors and issues. One of which is the mic jack not working properly issue that has been reported by many.

Now you don’t have to worry about this as we have curated this guide for you which will help you in fixing it. While skipping the fixes is not a big problem, it is recommended that you follow them one by one. Also, have an active internet connection as some of the fixes here will require you the same.

PS5 mic jack not working: How to fix it

PS5 mic jack not working: How to fix it

Use a different headphone –

Before we get to other complex methods, it’s always a good idea to do the simple ones first. And for our first method, we would recommend you try a different headset. In some cases, the problem can be with the headset itself. However, once you have finished checking and if the problem is still there, then go on with our next method.

Clean the port –

Dust build-up is a very common issue in hardware. It’s also one of the many reasons behind most hardware-related issues. In case you haven’t cleaned your console and controller, you should do so. After a thorough cleaning session, connect the audio device, and check if the issue persists.

Reset your controller –

You can also perform a factory reset of the controller. Do remember that you will need to connect your controller again after it. Furthermore, it will revert to default settings and will have all the installed updates deleted. To reset, disconnect it from the console and turn it off.

In the back of the controller, you will notice a small hole located beside the Sony logo. To press the button inside, use a pointy object like a toothpick, pen tip, or something which fits. Continue pressing it for about five seconds. Once you see the lights on the controller flash and turn off, use the USB cable to connect it to the PS5. Press the Sync button and wait for it to resync.

Recharge the controller –

Your controller might be on its last leg in terms of battery. Just charge it and after it’s fully charged, try using it again to see if you are still facing the same problem.

Restart the PS5 –

While this is just a simple method, it’s nonetheless quite an effective one. To restart your PS5, click on the power icon on the PS5 home screen. From the three options given, choose Restart PS5. Let the console restart and check.

Contact Support –

If none of the given methods works, then it’s most likely a hardware issue. Unfortunately, for that, you will either need to replace the console with a new one or contact Sony support.

We hope that this guide has helped you in fixing the PS5 mic jack not working issue. If you want to know how to fix the PS5 icons not showing issue, check out this article. Don’t forget to bookmark us to get the latest on gaming and tech. Game on!!


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