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Wayfinder Black Screen during Custscene issue: Is there any fix yet

Wayfinder is not looking so good right now. Since its early access launch on August 17, 2023, the game has been plagued with various issues. Many of which need to be addressed immediately. The “Auth session does not exist” error is an egregious one, but it’s not the only one. Recently, another new issue has popped up in Wayfinder, due to which the screen goes black during a cutscene. The community is not happy with all these problems, and a helpful workaround is something that the player base desperately needs.

Cutscenes are kind of important since most of the story in the game is told through them. And seeing a black screen instead of the cutscene isn’t desirable. Especially for fans who love to soak up the lore of the world. So, is there any fix for this black screen during cutscene issue in Wayfinder? Let’s find out.


Wayfinder Black Screen during Custscene issue: Is there any fix yet

An official fix for this issue is yet to be released by the developers. So until it becomes widely available, players can try the given potential workarounds. Follow them one by one and see if any of them come in handy.

Restart the game –

First, we recommend restarting the game to see if that helps fix the issue. Although it isn’t a 100 percent guaranteed workaround, players should at least give it a try. However, if the issue is still there, go ahead and try out the next method.

Update your GPU drivers –

An outdated GPU driver could be a possible cause of this issue. And you can resolve this by simply downloading the latest available drivers from the GPU manufacturer’s official website. Plus, your GPU’s overall health also depends on it.

Repair game –

A missing or corrupted file could be a possible culprit behind this issue. Since these types of issues are pretty standard, there’s a relatively easy way to deal with them. All you need to do is open Steam and then head to the Library. There, look for Wayfinder, and once found, right-click on it to select Properties > Installed Files > Verify integrity of game files.

Lower your graphics settings –

Players should try lowering their graphics preference in the in-game settings to bypass this bug. Go for either the Medium or Low preset and see if doing so fixes the cutscene issue. If yes, then great, but if not, then follow the next workaround.

Update Windows –

If you want your games to run properly, update your Windows version to the latest version. One of the reasons why you are encountering this issue could be that you have a system that hasn’t been updated for a while. If that is so, update your system.

Check your minimum requirements –

There’s a reason why developers put out minimum requirements for their games. If your system is unable to meet those requirements, issues like this will be frequent. Here are the minimum requirements for Wayfinder:

  • OS: Windows 10 64-bit
  • Processor: AMD Ryzen 5 3600 / Intel i5 6500
  • Memory: 16 GB RAM
  • Graphics: AMD Radeon RX 5600 XT / Nvidia GTX 1650 Super
  • Network: Broadband Internet connection
  • Storage: 50 GB available space

Redownload –

This should be your last choice if none of the above-mentioned workarounds provide any kind of meaningful results. Since you will be downloading the entire game once again, ensure that you have enough space and data to do so.

Anyway, by following the provided workarounds, we hope you are able to fix this issue for good. And, for more guides like this, follow VabSaga. Also, read: Madden NFL 24: How to Player Lock in Franchise Mode


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