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PS5 not ejecting disc: How to fix it

As much of a marvel as the new PS5 is, it is also a headache for some. No matter how carefully consoles are built, they are not invincible to hardware and software problems. One major problem that consoles have been facing since they became a thing is the disc not properly ejecting or in some cases not ejecting at all.

Now since this issue has been there for a long time, it is also fixable. And so we have prepared this guide to help you in fixing this issue of yours. Do remember that when it comes to some of these fixes, you should employ the best caution as they require a good amount of attention.

PS5 not ejecting disc: How to fix it

PS5 not ejecting disc: How to fix it??

Restart the console –

Sometimes the easiest solution is the best one. In this case, you can try restarting the PS5 before we mess with the complex stuff. Just select the power icon and then choose the Restart PS5 option out of the other three options shown.

Do a power cycle of the console –

You can also try to do a full power cycle of the console if you are unable to get the disc out. Turn off the console. Remove the main power cable from the socket and wait for a good twenty minutes or so. After that, plug it back in and switch on the console.

Use the joystick to eject the disc remotely –

The PS5 gives you the option to remove the disc remotely. Press the PS button on your DualSense controller. Once you are on the home screen, select the disc tile belonging to the game which has the disc installed and click on the options button on the controller. The button is located beside the triangle button. From the option presented, select Eject the disc.

Open up the console –

First of all, do this only if you are comfortable with the idea of disassembling your PS5. If not, better to contact Sony support or a nearby service center.

Take your PS5 into a well-lit room and have a crosshead screwdriver by your side. Don’t forget to turn off your PS5 and remove any connected cables. Next, remove the base of the console after you place the console on a flat solid surface. Have the console positioned in such a way that the PS logo is facing down and the disc slot on the left side of you. Grab the cover edge and pull them up carefully. Once you have done that, grab that screwdriver and use it to turn the screw clockwise. You can find the screw hidden behind a black plastic film. You will be able to see the disc now. Remove it carefully from the optical drive. Put the cover back and don’t forget to tighten all screws.

Contact Sony Support –

Do this as a last measure. Consoles are very complex machines and complex machines break. The same could be here too. You may have a broken disc drive or a malfunctioning circuit. Nonetheless, the best thing to do here is to contact Sony support. If you have a warranty remaining then all the better.

We hope that this guide has helped you in knowing the fixes regarding PS5 not ejecting discs issue. If you want to know how to fix PS5 not accepting debit or credit card, check out this article. Don’t forget to bookmark us to get the latest on gaming and tech. Game on!!


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